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It is a good product and meets our needs.

Kimberly E

Finance & Operations Coordinator

Non-Profit Organization Management, 1-10 employees

2+ years

Review Date: 11/28/2017

  • Overall
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend - 8/10
    8/10

It is a good product and meets our needs.

It allows us to keep our applications (scholarship & grants) uniform and easy to share electronically.

Pros

I like that it can be customizable. It can have as many questions you want. It is versatile enough that we can use it for both our scholarship and our grant applications. It is easy to have the option for attachments.

Cons

I don't like that you cannot pick up a phone and call someone. A phone call has to be scheduled via email. Any issues have to be dealt with via email/chat. Sometimes it is a lot quicker/easier to explain a problem by talking rather than writing. I wish there could be a way to create a chart for applicants to complete on questions such as activities or work history over the years. Right now you have to ask a the same question for each time frame. It gets a bit redundant.

  • Overall
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend - 8/10
    8/10

It is a good product and meets our needs.

It allows us to keep our applications (scholarship & grants) uniform and easy to share electronically.

Pros

I like that it can be customizable. It can have as many questions you want. It is versatile enough that we can use it for both our scholarship and our grant applications. It is easy to have the option for attachments.

Cons

I don't like that you cannot pick up a phone and call someone. A phone call has to be scheduled via email. Any issues have to be dealt with via email/chat. Sometimes it is a lot quicker/easier to explain a problem by talking rather than writing. I wish there could be a way to create a chart for applicants to complete on questions such as activities or work history over the years. Right now you have to ask a the same question for each time frame. It gets a bit redundant.