Need more support and Training

We purchased this under the direction of our Business Office Manager. I had not done my research, however that doesn't mean that this isn't a good product. I believe it is a great product, but there should be some type training, tutorials that comes along with it. I was flying by the seat of my pants, knowing I can figure out most things, this really pushed the limits. I used this to gather the information needed for the scholarships we were implementing this year. I didn't know how much time it would take to make it happen and to see where changes need to be made. The representative was nice whenever I talked with him, he was quite knowledgeable, that really helped me. The assignments for the reviewers, I never could get that.....I didn't do that part. I hope next year, we will be able to get our money's worth, because we could have put that $1000 into the scholarship and had another student.