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Overall positive experience. Staff, applicants and evaluators report the tool is easy to use.

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Unspecified

6-12 months

Review Date: 11/16/2017

  • Overall
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend - 8/10
    8/10

Overall positive experience. Staff, applicants and evaluators report the tool is easy to use.

Pros

Customer support is excellent, and ongoing trainings/webinars and resource library are all helpful. Application design is mostly straightforward and intuitive. Built in logic (app rules) are pretty basic, but work well. One would be hard pressed to find a better solution for the money.

Cons

Would like to see more predefined fields and built in text formatting options. Currently one has to add html code (provided by the vendor) to bold or otherwise change how text is formatted. Finally, I could see us getting to a point where the app rules/logic don't meet our needs.

  • Overall
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend - 8/10
    8/10

Overall positive experience. Staff, applicants and evaluators report the tool is easy to use.

Pros

Customer support is excellent, and ongoing trainings/webinars and resource library are all helpful. Application design is mostly straightforward and intuitive. Built in logic (app rules) are pretty basic, but work well. One would be hard pressed to find a better solution for the money.

Cons

Would like to see more predefined fields and built in text formatting options. Currently one has to add html code (provided by the vendor) to bold or otherwise change how text is formatted. Finally, I could see us getting to a point where the app rules/logic don't meet our needs.