Would like more user-friendly and customization!
Jenny W
Program Operations Associate
Education Management, 11-50 employees
1-2 years
Review Date: 11/02/2018
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Overall
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Ease of Use
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Customer Service
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Features
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Value for Money
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Likelihood to Recommend - 5/10
5/10
Would like more user-friendly and customization!
Pros
I like that it meets the basic needs of our program in terms of letting students apply to our program.
Cons
The user interface feels very slow and clunky. It's not super intuitive. For example, when creating an application form, I assume I can just edit by clicking on what I see, but in order to actually edit a section, I have to click through the sections on the right hand side first, and that doesn't seem very intuitive. I also wish we could create our own statuses that would allow us to do specific autoscoring. For example, one of the things we need to do is make sure that the applicants have submitted the correct attachments. I wish we could check for that in SmarterSelect continuously throughout the application period and not just at the end.
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Overall
-
Ease of Use
-
Customer Service
-
Features
-
Value for Money
-
Likelihood to Recommend - 5/10
5/10