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Get Bang for Your Buck

Joanne O

Communications and Scholarship Officer

Non-Profit Organization Management, 11-50 employees

2+ years

Review Date: 08/31/2016

  • Overall
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend - 9/10
    9/10

Get Bang for Your Buck

We were looking for a cost effective online software package that would be easy for our users (students applying), evaluators and administrators. This software provides what we were looking for. Once the product was introduced, we have been tweeking it to fit our needs and make it a better user experience for both those applying and those reviewing the applications. SmarterSelect has been very responsive to our needs and worked with us to find solutions to most of our requests for assistance.

Pros

Ease of use and fantastic customer support.

Cons

Some places not flexible enough to provide what we need; and the fact that you cannot get aggregate reporting.

  • Overall
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend - 9/10
    9/10

Get Bang for Your Buck

We were looking for a cost effective online software package that would be easy for our users (students applying), evaluators and administrators. This software provides what we were looking for. Once the product was introduced, we have been tweeking it to fit our needs and make it a better user experience for both those applying and those reviewing the applications. SmarterSelect has been very responsive to our needs and worked with us to find solutions to most of our requests for assistance.

Pros

Ease of use and fantastic customer support.

Cons

Some places not flexible enough to provide what we need; and the fact that you cannot get aggregate reporting.