• Schedule a Demo

Great value for the money

Lynnee B

Program Officer

Non-Profit Organization Management, 1-10 employees

2+ years

Review Date: 11/02/2018

  • Overall
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend - 8/10
    8/10

Great value for the money

We are a small company with a small budget and SmarterSelect is perfect for us. It works for our purposes within our budget. It might not be the Cadillac but we can't afford the Cadillac. It was hard not having phone customer support in the beginning but they are very prompt on email support except on weekends.

Pros

Relatively easy to use, prompt customer support, continue to improve the product.

Cons

No phone support in emergencies, we use SS for both grants and scholarships and find that it is too scholarship-centric. I would recommend it more if it had some improvements for grants.

  • Overall
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend - 8/10
    8/10

Great value for the money

We are a small company with a small budget and SmarterSelect is perfect for us. It works for our purposes within our budget. It might not be the Cadillac but we can't afford the Cadillac. It was hard not having phone customer support in the beginning but they are very prompt on email support except on weekends.

Pros

Relatively easy to use, prompt customer support, continue to improve the product.

Cons

No phone support in emergencies, we use SS for both grants and scholarships and find that it is too scholarship-centric. I would recommend it more if it had some improvements for grants.