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Not user friendly

Nadine P

Development Coordinator

Museums and Institutions, 1-10 employees

1-2 years

Review Date: 09/19/2022

  • Overall
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend - 2/10
    2/10

Not user friendly

Pros

I can't say I liked too much. It is not user friendly to our staff or the applicants that were filling it out for an awards ceremony we do once a year.

Cons

There was not enough training. Staff that was here when we originally started using the program are no longer here. I was told they only do one training session, had to beg for another. Customer service was very good because I had no idea how to do reports.

  • Overall
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend - 2/10
    2/10

Not user friendly

Pros

I can't say I liked too much. It is not user friendly to our staff or the applicants that were filling it out for an awards ceremony we do once a year.

Cons

There was not enough training. Staff that was here when we originally started using the program are no longer here. I was told they only do one training session, had to beg for another. Customer service was very good because I had no idea how to do reports.