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Overall, okay. Have been many issues; most satisfactorily resolved.

Pros

Matching feature for scholarship program; online evaluation function; linkage between applications that eliminates need to fill-in fields multiple times.

Cons

Frequency of "bugs" combined with inability to contact customer support by phone. The inability to contact customer support is not specifically a software issue, but it complicates the process as a user/administrator, particularly when the issue is time-sensitive.