• Schedule a Demo

Overall, okay. Have been many issues; most satisfactorily resolved.

Amy D

Program Officer

Unspecified

2+ years

Review Date: 11/16/2017

  • Overall
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend - 5/10
    5/10

Overall, okay. Have been many issues; most satisfactorily resolved.

Pros

Matching feature for scholarship program; online evaluation function; linkage between applications that eliminates need to fill-in fields multiple times.

Cons

Frequency of "bugs" combined with inability to contact customer support by phone. The inability to contact customer support is not specifically a software issue, but it complicates the process as a user/administrator, particularly when the issue is time-sensitive.

  • Overall
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend - 5/10
    5/10

Overall, okay. Have been many issues; most satisfactorily resolved.

Pros

Matching feature for scholarship program; online evaluation function; linkage between applications that eliminates need to fill-in fields multiple times.

Cons

Frequency of "bugs" combined with inability to contact customer support by phone. The inability to contact customer support is not specifically a software issue, but it complicates the process as a user/administrator, particularly when the issue is time-sensitive.